RETURNS/REFUNDS
We very much take care of packing product safely, but sometimes either packages are mishandled in the logistics or due to human error any product might not have been sent from our end. In such cases we need unpacking video from start to end showing seal packed packing to defect if any. You can share it over WhatsApp or mail. Our team will check and revert you as soon as possible. Final decision will be of our team.
To be eligible for exchange/replacement, return, refund of any item – the buyer must produce an authenticated unboxing video from start to end without pause and cuts which can support the buyer’s claim. NO CLAIM WILL BE ACCEPTED WITHOUT UNBOXING VIDEO.
If you have received a wrong product then you will get refund or exchange which ever would be possible. Kindly share the pictures and video proof with us regarding the same.
Since we are providing customised products and delivering orders on customer specific need we cannot cancel any orders.
Since we are providing customised products and delivering orders on customer specific need we cannot cancel any orders.
Click here for details on return, refund, exchange or cancellation policies.